Virtual Booth

Urban waste management remains a critical challenge for growing cities, where inefficient collection often leads to missed pickups, overflowing bins, and resident dissatisfaction. In Kota Kinabalu, Sabah, waste collection relies on manual schedules and informal communication, creating information gaps and inconsistent services that hinder community cleanliness and Malaysia’s smart city vision.

To address this, we developed KK Garbage Tracker, a real-time garbage truck tracking system that modernizes waste collection through an integrated mobile and web platform. Residents can track truck locations, receive timely notifications, book extra pickups, and submit complaints, while drivers benefit from optimized routes and navigation support. Municipal authorities gain a centralized dashboard to manage schedules, routes, drivers, complaints, and announcements, ensuring greater transparency and efficiency. Evaluated using the System Usability Scale (SUS), the solution demonstrates high user acceptance and adaptability to diverse urban contexts. Beyond improving operational efficiency, KK Garbage Tracker advances SDG 11: Sustainable Cities and Communities by fostering cleaner environments, enhancing public trust, and promoting smarter city living. Scalable and cost-effective, the system is designed for replication across Malaysian municipalities and Southeast Asia, offering strong commercialization potential while delivering meaningful environmental and socioeconomic impact.